Shipping policy

Shipping Policy for Simpli Beyoutiful Skincare and Custom Products

At Simpli Beyoutiful, we are committed to ensuring that your orders are processed and shipped in a timely manner. Please review our shipping policy below for details about our shipping procedures, delivery times, and costs.

1. Order Processing Time

  • Custom Products: All custom products are made to order and may take additional time to process. Our typical processing time for custom orders is 5-10 business days. If there are any delays, you will be notified via email.
  • Standard Products: For non-custom, in-stock products, orders are typically processed within 1-3 business days of receiving your order.

Please note that orders are only processed on business days (Monday-Friday, excluding holidays).

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to ensure your order reaches you in a timely manner. Delivery times are estimates and may vary depending on the shipping method selected, your location, and external factors such as weather and carrier delays.

  • Standard Shipping: Estimated delivery time is 5-7 business days (within the U.S.).
  • Expedited Shipping: Estimated delivery time is 2-3 business days (within the U.S.).
  • International Shipping: Estimated delivery time is 7-21 business days, depending on your location. Customs processing may also affect delivery times.

Shipping times may vary for international orders due to customs processing or restrictions.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and your delivery location. You will be able to view the total shipping cost before completing your purchase.

4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation email.

5. Order Delays

While we strive to ensure timely delivery, Simpli Beyoutiful is not responsible for any delays caused by third-party carriers, weather conditions, or customs processing for international orders. We recommend checking your tracking information for updates if there is a delay in the shipping process.

6. Incorrect Address

Please ensure that the shipping address you provide is accurate and complete. Simpli Beyoutiful is not responsible for any packages that are delayed, lost, or returned due to an incorrect or incomplete address provided at checkout. If you notice an error in your shipping address, please contact us immediately at simplibeyoutiful@yahoo.com to make corrections before your order is shipped.

7. Lost or Stolen Packages

Simpli Beyoutiful is not responsible for any lost, stolen, or damaged packages once they have been marked as "delivered" by the carrier. If your package is lost or stolen, please contact the carrier directly to file a claim.

8. International Orders

For international orders, please note that you may be subject to customs duties, taxes, or other fees imposed by your country. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for further information about potential fees before placing your order.

9. Shipping Restrictions

Simpli Beyoutiful ships to most countries worldwide. However, there are some locations where we may be unable to ship due to restrictions or regulations. If we are unable to ship to your location, we will notify you promptly and issue a full refund for your order.

10. Contact Information

If you have any questions about shipping or need assistance with tracking your order, please reach out to our customer service team at:

Simpli Beyoutiful
Margie Shaw
simplibeyoutiful@yahoo.com
414-235-7087

We appreciate your business and look forward to providing you with our high-quality custom products and skincare!

By placing an order with Simpli Beyoutiful, you agree to the terms outlined in this shipping policy.